- Analysis of processes/data related to areas for improvement
- Identifying the root causes of the shortcoming
- Elaborating the development plan
- Defining key performance indicators (KPI)
The mission and vision of institutional development of Petre Shotadze Tbilisi Medical Academy (TMA) includes the integrated principles of quality assurance (QA) and quality improvement (QI), both in administrative, research and third mission areas.
The goal of the TMA Quality Assurance Office is to establish and continuously develop a quality culture within the university environment.
The Quality Assurance Office is guided by Georgian laws and considers national and international standards.
The quality assurance system operating at TMA is based on the “Plan-Do-Check-Act cycle” principle, consists of four rings and includes both quality control (implement, evaluate) and continuous quality improvement procedures (develop, plan). Dynamic and iterative procedures are focused on ensuring the quality of TMA's educational programs and developing an internal institutional quality culture.
External quality assurance refers to institutional evaluation by an independent body. The process of authorization and accreditation of educational programs in Georgia is led by the National Center for Education Quality Development, with the involvement of local and international experts, considering the requirements of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG 2015).
Besides the mandatory external evaluation, TMA periodically uses formative peer evaluation to further improve its performance. The achievements and challenges identified by external quality assurance mechanisms underpin the continuous development of the TMA, ensuring compliance with national and international standards.
Institutional authorization is an external quality assurance mechanism that grants the right to operate as a higher education institution.
Programmatic accreditation verifies that an educational program meets sectoral characteristics and accreditation standards.
Between 2019–22 TMA participated in the ERASMUS+ SPRING project (609528-EPP-1-2019-1-GE-EPPKA2-CBHE-JP). The institution was evaluated by a Multinational Peer Review Board (MPRB).